Frequently Asked Questions

This Agreement was last modified on January 1 January 2023

What is Ewayja?

Ewayja is an e-commerce platform that allows businesses to sell their products and services online.

How do we market?

We use various advertising methods to increase the visibility of our platform and the products listed on it. In addition to our website and social media pages, we also use Google ads to target potential customers who are searching for products similar to those on our platform. We also utilize social media ads on platforms such as Facebook, Instagram, and Twitter, as well as newspaper articles, billboards, flyers, television ads, newsletters, and radio ads to reach a wider audience.

Through our marketing efforts, we strive to reach as many potential customers as possible and bring awareness to our platform and the products listed on it.

How do I sign up for Ewayja?

You can sign up for Ewayja by visiting our website  Start Selling – Ewayja and creating an account.

How long does it take to receive my order?

Delivery times vary depending on the seller and the location of the buyer. You can check the estimated delivery time for each product on its product page.

What is your return policy?

Each seller on Ewayja has its own return policy, so be sure to check the seller’s return policy before making a purchase. If you have any issues with your order, you can contact our customer support team for assistance.

How do I contact you if I have any queries?

You can contact Ewayja’s customer support team by emailing or by using our online contact form.


Can I sell services on Ewayja?

Yes, Ewayja allows businesses to sell both products and services on the platform.

What payment methods are accepted on Ewayja?

Ewayja currently accepts credit and debit cards, Lynk wallet, and bank transfers.


What is the shipping policy for Ewayja?

Shipping policies are determined by the individual vendors on Ewayja. Please refer to the vendor’s shipping policy for more information.


Can I get a refund for a purchase on Ewayja?

Refund policies are determined by the individual vendors on Ewayja. Please refer to the vendor’s refund policy for more information.


How do i make a purchase?

At Ewayja, we offer multiple ways for you to check out and purchase your desired items:

  1. Bank transfer/ Lynk payment – simply select this option at checkout, verify your billing and shipping details, and follow the instructions we send you via email to complete your payment.
  2. Credit card payment – select this option at checkout, input your card details, and wait for your card to be charged. Once completed, you will receive an automatic receipt and your order details will be updated. If there are any issues, your order will be placed on hold and we will contact you via email.

How do I get paid as a vendor?

Vendors can request payment at any time through their vendor portal on the  website. It’s recommended to request payment monthly for easier and scheduled payment. We make payment to the bank account provided under their account or during the signup process via wire transfer.

How much does it cost to become a seller?

Ewayja offers maximum exposure to all without any registration or subscription fee. However, we do charge a small transaction fee of 10% on each purchase to cover our expenses. Rest assured, it won’t even be noticeable.

Select your currency
USD United States (US) dollar